Return Policy

Thank you for shopping at the Purple Poppy Boutique.  We want you to be satisfied with your purchase.

As of April 11, 2023 we are making a change to our refund policy to offset processing fees incurred from our payment processing partners, and to match current industry standards. All refunds will be made on a Store Gift card for all payment types unless there are extenuating circumstances.

Items not eligible for refund include but not limited to gift cards, jewelry, body care and final sale clearance (more than 30% off the original price). Please understand we incur a processing fee from Square on all credit card transactions and when we process a return, we are not refunded those fees.

Refund eligible items include:

  • Full-priced, unworn and unwashed merchandise in its original condition, with all tags attached and your proof of purchase.

Online purchase please return at your expense to the original location address listed below with original receipt.

  • Purple Poppy Boutique – Johnston
    PO Box 754
    Johnston,  IA 50131
  • Purple Poppy Too – Ankeny
    1615 SW Main Street, Suite 109
    Ankeny, IA 50023
Please allow 5-7 business days to process your return once we receive it.
Please call or email us with any questions or concerns.

Return Policy

Thank you for shopping at the Purple Poppy Boutique.  We want you to be satisfied with your purchase.

As of April 11, 2023 we are making a change to our refund policy to offset processing fees incurred from our payment processing partners, and to match current industry standards. All refunds will be made on a Store Gift card for all payment types unless there are extenuating circumstances.

Items not eligible for refund include but not limited to gift cards, jewelry, body care and final sale clearance (more than 30% off the original price). Please understand we incur a processing fee from Square on all credit card transactions and when we process a return, we are not refunded those fees.

Refund eligible items include:

  • Full-priced, unworn and unwashed merchandise in its original condition, with all tags attached and your proof of purchase.

Online purchase please return at your expense to the original location address listed below with original receipt.

  • Purple Poppy Boutique – Johnston
    PO Box 754
    Johnston,  IA 50131
  • Purple Poppy Too – Ankeny
    1615 SW Main Street, Suite 109
    Ankeny, IA 50023
Please allow 5-7 business days to process your return once we receive it.
Please call or email us with any questions or concerns.

Shipping

We ship anywhere in the USA for a flat rate per order of $10.60 effective 1/1/2023. Orders over $100 ship free (U.S. only). Orders are typically shipped within 1-3 business days of purchase. Orders are shipped via USPS and usually arrive between 2-5 business days after shipped.

Shipping

We ship anywhere in the USA for a flat rate per order of $10.60 effective 1/1/2023. Orders over $100 ship free (U.S. only). Orders are typically shipped within 1-3 business days of purchase. Orders are shipped via USPS and usually arrive between 2-5 business days after shipped.